Shipping Policy
■ Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
■ Shipping Methods & Rates
We offer the following shipping options to international destinations:
・Standard Shipping — Tracked, 7–14 business days
・Express EMS — Tracked, 3–7 business days
・Express (FedEx) — Coming soon
Shipping rates are calculated at checkout based on your location.
■ United States — DDP Shipping
All orders to the United States are shipped DDP (Delivered Duty Paid). This means customs duties and import taxes are paid in advance on your behalf — no additional charges upon delivery.
■ Other Countries
For all other destinations, import duties and taxes may be charged by your local customs authority upon arrival. These charges are the responsibility of the buyer. Please check your country's import regulations before ordering.
■ Tracking
All shipments include a tracking number, which will be sent to you by email once your order has been dispatched.
■ Packaging
We take great care in packaging all items to ensure they arrive safely. Figures and collectibles are packed with protective materials to prevent damage during transit.
■ Delays
Delivery times may be affected by customs processing, public holidays, or other factors beyond our control. We appreciate your patience.
■ Contact
If you have any questions about your shipment, please don't hesitate to contact us via the Contact page.